MicroJoyz Terms of Use

Last updated: 1 November 2025
Legal owner: MicroJoyz (ABN 97533799354)
Governing law: Victoria, Australia
Contact: team@microjoyz.com

1. Introduction
Welcome to MicroJoyz, an interactive desktop companion app designed to bring moments of motivation, positivity, and joy to your day. By purchasing, downloading, or using MicroJoyz (the “App”), or subscribing to MicroJoyz+ (the “Subscription”), you agree to these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the App or related services. These Terms form a binding legal agreement between you (“you”, “your”, or “the user”) and MicroJoyz (ABN 97533799354).

2. Eligibility
The main MicroJoyz app may be used by anyone over the age of 5 years of age. MicroJoyz+, which includes AI-powered features, is available only to users aged 13 years or older (or the minimum age required by your local laws). By using the app, you confirm that you are legally capable of entering into this agreement in your country of residence.

3. License and Usage
MicroJoyz grants you a non-exclusive, non-transferable, revocable license to install and use the App for personal, non-commercial purposes, subject to these Terms. You agree not to reverse engineer, copy, or modify the App or its source code; not to resell, distribute, or sublicense the App; not to use the App for unlawful, abusive, or harmful purposes; and not to attempt to access or tamper with MicroJoyz servers or systems. MicroJoyz remains the sole owner of all intellectual property, software, artwork, and brand elements associated with the App.

4. Payments, Subscriptions & Refunds
The App is offered as a one-time purchase and has features that can be accessed through a subscription (MicroJoyz+). Payments are processed securely through Stripe or the Apple App Store (where applicable). Prices are listed in USD or equivalent local currency; conversions may apply.

Refund Policy
We want you to enjoy MicroJoyz. We do not offer refunds. Exceptions can be made in certain cases where the product is faulty or local law requires it. Because digital goods cannot be “returned,” we do not offer refunds for change of mind, lack of usage or interest, or device incompatibility where minimum requirements were met. If you experience a genuine issue, contact team@microjoyz.com for support.

5. AI and Content Disclaimer
MicroJoyz+ includes access to the MicroJoyz Support AI, an AI-driven conversational system intended for wellness, motivation, and self-reflection. It is not a substitute for professional therapy, medical treatment, or mental health advice. The AI’s responses are generated automatically and may not always be accurate, complete, or appropriate. MicroJoyz makes no guarantees about the AI’s reliability or outcomes. You should never make major life, medical, or safety decisions based on AI conversations. MicroJoyz disclaims all liability for actions taken based on AI content. If you are experiencing distress or a crisis, please contact a qualified professional or local helpline immediately.

6. User Data and Privacy
Your privacy matters. MicroJoyz collects and stores certain information as described in our Privacy Policy. By using the App, you consent to the collection and use of your data as outlined there. We may store user preferences, progress, and AI “memories” to improve the experience. We do not sell personal data or use your data to train external AI systems. All data is stored securely via Supabase, using encryption and authenticated access, but we cannot guarantee absolute security.

7. International Users
MicroJoyz is operated from Australia but welcomes users worldwide. By using the App, you consent to the transfer and processing of your information in Australia and other jurisdictions where our service providers operate. We aim to comply with major privacy and consumer protection standards, including Australian Consumer Law (ACL), GDPR, and CCPA.

8. Updates and Modifications
We may update these Terms from time to time. Changes take effect immediately upon posting to our website or within the App. Continued use of MicroJoyz after an update constitutes acceptance of the new Terms. We may also modify, suspend, or discontinue parts of the App (including features or pricing) at any time.

9. Intellectual Property
All rights, titles, and interests in MicroJoyz — including code, design, artwork, characters, animations, games, and written content — belong exclusively to MicroJoyz. You may not use the brand name, logo, or content for commercial purposes or create derivative works without written permission. Any feedback or suggestions you provide may be used freely by MicroJoyz without obligation or compensation.

10. Limitation of Liability
To the maximum extent permitted by law, MicroJoyz and its creators are not liable for any damages or losses resulting from use or inability to use the App or AI; errors, omissions, or technical issues; or decisions made or actions taken based on AI-generated responses. MicroJoyz’s total liability, if any, shall not exceed the amount you paid for the App or Subscription in the previous 12 months. Some jurisdictions do not allow exclusion of implied warranties, so certain rights may still apply to you under local law.

11. Termination
We reserve the right to terminate or suspend your access to MicroJoyz at any time if you violate these Terms or misuse the App.

12. Governing Law
These Terms are governed by the laws of Australia. Any disputes shall be resolved in the courts of Australia, without regard to conflict-of-law principles.

13. Contact
For questions about these Terms, please contact: team@microjoyz.com.

14. Entire Agreement
These Terms, together with our Privacy Policy and AI Companion Disclaimer, constitute the entire agreement between you and MicroJoyz.